Payment Methods: Google Checkout and Paypal are accepted. Additionally, checks and USPS money orders are accepted; no other type of money order will be accepted.
In the case of orders being paid for by checks and USPS money orders, a representative will call you to confirm the order. If after 3 unsuccessful attempts to contact you by phone and/or the arrival of the fourth business day without payment, items are re-listed.
Checks and USPS money orders must clear before an item is shipped out. Orders will be shipped out imediately after a cleared USPS money order, and 7 days after a cleared check.
Items over $100, Electronics and Jewelry CANNOT be paid for by check.
Checks and USPS money order are only accepted for domestic (United States) orders. All international orders must be paid for via Google Checkout or via Paypal.
Shipment Speed and Method: USPS Priority Mail is used for shipping all items, except for books which are shipped via first class or media mail. Priority mail takes 2-3 business days to arrive on average. Media mail takes 2-9 business days.
Refunds: Unless an item arrives defective or meets the requirements for our authenticity guarantee, we do not issue refunds under any circumstances. If an item arrives damaged we must be contacted by email by the second day after your product's arrival so that a representative can give you a RAM and approve the return. Please be sure to include in your e-mail what it is that is defective about the item. The day of your item's arrival is counted as the first day. All returns must be received by the 7th day after the product's arrival.
The RAM should be written on a piece of paper and placed inside the package. If a packages arrives without a RAM a refund will not be issued. Funds will be returned the same way that they were give. Shipping fees are not refunded and are the responsibility of the buyer. Additionally, all items must be returned with all of the materials with which they were sent or a refund will not be given (i.e. boxes, instruction manuals, tags).
Any deviation from ANY of these requirements and a refund will not be given.